Countertransference can be harmful if it’s not addressed because it prevents you from treating your client objectively. You may also interact with your client in a negative or ineffective way, which could harm their mental health. That said: Countertransference happens, and it doesn’t mean you’re failing as a therapist. If you notice countertransference arise, it’s important you take steps to navigate it so you can still be there for your client.
Understand your limitations.
The first step is understanding your own story and how it may affect the therapeutic relationship. Be aware of any unresolved issues you may have and use judgment when meeting with a potential new client. For example, if you’ve experienced gun violence, it may be difficult to help someone else who has, because your emotions would detract from positive outcomes in therapy.
Know when to refer.
If something comes up in a later session, be honest with yourself about if you can support this part of a client’s journey (even if you really want to). If someone shares an experience that elicits empathy in you because you’ve experienced it too — for example, if your client recently lost their job and you’ve been laid off, too — then you may be able to help. But if someone’s main struggle or therapeutic goal is triggering for you, it may not be a good match. In that case, you can self-disclose that you’re not able to help because your own emotions could prevent you from effectively providing support, and then provide referrals to other therapists.
Seek support.
Preventing countertransference is about client safety and outcomes, but it’s also important for your own emotional safety. If you think you’re experiencing countertransference, fulfilling a need for yourself inside of a therapy session, you might consider seeking out a trusted colleague, a former supervisor, or a new supervisor. Be honest about what you’re experiencing and ask for advice about how to proceed.